COVID-19 Closure

Presque Isle Downs & Casino
COVID-19 Operational Update

Presque Isle Downs & Casino will be re-opening to the public at 4PM on Tuesday, January 5, 2021.  When we re-open, existing COVID-19 procedures will remain in place, including social distancing of people and machines of at least 6 feet, face masks or face shields will be required at all times, no smoking will be permitted within the Casino itself (the Smoking area outside the main entrance will still be available), and no alcohol on the gaming floor.

FAQ's

When are you reopening?
Presque Isle Downs & Casino resumed operations at 4pm on Tuesday, January 5, 2021.

What will happen to my offers and other promotions?
All offers expired when the casino closed. New offers were sent out for January 2021 to eligible players.  If you had a Birthday or Anniversary promotion that you missed due to the closure, you will have until January 31, 2021 to claim that promotion from the Kiosk.

What will happen to my Tier status?
All players will maintain their existing tier status through June 30, 2021.  The new earning period began on January 5, 2021 at 4pm, and will go through June 30, 2021 to upgrade or maintain your tier.

What about my point balance?
All points are valid as long as a player had activity on their card within the past 6 months.  If your points expired during our closure, visit Guest Services and we’ll be happy to extend your points back to your account.

Help!  I have additional questions!
If you need additional assistance, you can reach out to us directly using the Contact Us form on our website, call us at 814-860-8999, or visit Guest Services at any time.  You can CLICK HERE to access that form, and we will get back to you as soon as possible.